Privacy notice

Last updated: 12 November 2026

Who is responsible

Friendraiser runs newsletters for the organisations named on its signup pages and emails.

Friendraiser is run by Tinybridge Ventures Private Limited, WeWork Galaxy, 43, Residency Rd, Richmond Town, Bangalore 560 025, India.

For privacy questions or complaints, email privacy@friendraiser.app.

What we collect and why

Your subscription

Ghost, our newsletter system at friendraiser.app, holds your email address. It also holds your name if supplied, your signup date and page, and records of your subscriptions.

We use this information to send the newsletters you choose and manage your subscription.

When you sign up through a newsletter box, we send a confirmation email. You finish subscribing by clicking its link.

Email delivery

We record whether an email was delivered, could not be delivered, or was reported as spam. We use this information to keep delivery working and stop sending to addresses that reject our emails.

Email opens and clicks

Friendraiser does not record new email opens or link clicks.

Amazon still records email opens and link clicks, including IP addresses, device information and approximate location.

An IP address is a number that identifies your internet connection.

Amazon also tracks confirmation emails before you click to confirm your subscription.

Email feedback

If you answer "Did you like this?" in a newsletter, we record your answer and the issue it was on, without your name. Your answer goes to forms.folktaler.com, our survey service, which can see your IP address and browser when you answer.

Replies

Replies to newsletters go to the person who runs Friendraiser. They do not go directly to the organisation named as the sender.

Who else sees your information

Friendraiser

The owner and administrators can see subscribers' addresses.

We block brand staff from viewing or exporting readers' full email addresses through Friendraiser. An organisation may already hold your address if it supplied its own subscriber list.

Links in an email contain codes tied to your subscription. Someone who obtains those codes can see your name, a partly hidden email address and your newsletter subscriptions. They can also change those subscriptions. Treat these links as personal.

Our hosting provider

Hetzner hosts our newsletter system in Germany. Your subscription information is therefore stored outside India.

Email delivery providers

Amazon Simple Email Service, or Amazon SES, sends most newsletters through its Mumbai region.

Mailgun sends newsletters for Cats of Kochi and Tinybridge.

These providers process recipient addresses and information needed to deliver emails and report delivery failures and spam complaints.

The shared Amazon account

The AWS account used for Amazon SES belongs to someone outside Friendraiser.

Amazon's open and click events pass through that account's shared event system.

Google Sheets

We copy newsletter member information into Google Sheets. The sheets contain:

• email address;
• name, if supplied;
• the date the member record was created, shown as "Subscribed since";
• number of emails received;
• number of emails opened;
• open rate;
• member status.

The sheet code still copies open counts and open rates, although Friendraiser no longer records new opens or clicks.

The sheets are restricted to administrators. Readers who unsubscribe are removed from the sheet on its next update.

Cloudflare

Our signup forms use Cloudflare Turnstile to check for automated submissions. Cloudflare processes browser and device signals, including your IP address. We receive its pass or fail result.

Some providers process information outside India.

Website feedback

Friendraiser also supplies the "Did you like this?" question used on participating websites.

If you answer "Did you like this?", we record your answer and the page it was on, without your name. The question is loaded from friendraiser.app, which can see your IP address and browser on every page, whether or not you answer. Your answer is sent to forms.folktaler.com, our survey service, which can see your IP address and browser when you answer.

This website feedback is separate from the feedback buttons in newsletter emails.

How long we keep information

While you subscribe, Ghost keeps your address and subscription records.

Unsubscribing stops that newsletter. Your member record is deleted 30 days after you unsubscribe from every newsletter. Your address stays in our record of emails already sent, and in a block list if your address rejected our email or you reported it as spam. It may also stay in the older mailing system we used before.

The SES event queue keeps events for seven days. That does not establish how long other systems keep copies.

Backups may still contain information removed from the live system.

How to leave

Use the unsubscribe link in any newsletter email. If your email app offers an unsubscribe button, you can use that too.

If the link does not work, email privacy@friendraiser.app and name the newsletter you want to leave.

Records of unsubscribed readers are deleted after 30 days. To ask us to delete your information sooner, email privacy@friendraiser.app.

Questions, corrections and complaints

Email privacy@friendraiser.app to:

• ask what information we hold about you and who receives it;
• ask us to correct or delete information;
• report a privacy concern or make a complaint.

We respond within 30 days.